John G. McHenry, M.D., M.P.H., P.L.L.C.

Appointments
214.753.8500

About Us

Online Reviews

We’ve received many complimentary reviews from our patients and we are grateful for their support. You recognize the hard work of our caring staff and the readiness of our office to follow-up with patients, especially on nights and weekends.  We are always willing to work with patients with prescriptions, checking on your vision, and answering any questions. Unfortunately, there are also some negative reviews and we would like to take this opportunity to explain what occurs when a patient visits our office.  Due to patient privacy concerns, we cannot respond directly to the negative reviews, but we think this will help patients understand some of the patient complaints about the office.  Overall, we appreciate both the positive and negative feedback and we are always striving to improve our patients experience in the clinic.

When you visit our office, you will see that Dr. McHenry treats a large number of patients. As one of the few Board Certified Neuro-Ophthalmologist in the area, he carries a large patient load and will do his best not to turn patients away.  Patients will also notice that they can usually get an appointment within days instead of the weeks or months that may occur at other offices.  Our office is very capable and efficient at handling the patient load, so don’t worry about the number of people in the waiting area.  We also appreciate the recognition from some of our patients of our efforts to help all our patients, instead of limiting the number we see in the office.

Long Visits and the Number of Test

Many of the reviews complain about the long visits and the number of test.  When a patient is referred to Dr. McHenry, they are probably experiencing serious vision issues and may be bordering on blindness.  In order to properly diagnose and treat complicated vision conditions, multiple tests are needed to medically understand the problem with the patient’s vision.  Ironically, some of the reviewers who complain about the test and the long office visits acknowledge that Dr. McHenry was the only doctor who found the problem or helped improve their vision.  As a patient, please be aware that multiple test will be done and the office visits will take some time. Test will also be repeated on every visit to monitor your progress and to see if any adjustments need to be made to your treatment. Our staff will work diligently to get you through your visit as quickly and efficiently as possible.

We’ve also made some changes based on the feedback from the reviews.  We now process patients who qualify based on their treatment through a faster testing procedure.  Sometime this includes being seen in one room for your entire office visit.  Also, patients who update their information online prior to their visit are put directly into a room when they arrive at the office after signing in.  Hopefully these changes will help reduce the wait time for some patients.

Finally, as a medical office, there are occasions where emergencies or unforeseen events occur that take additional time and attention by the doctor and the staff.  This can also lead to delays in the office.  We ask that if this happens while you are in the office, please be understanding and we will work diligently to get everyone back on schedule.

Asking Questions

Our office is always ready to answer patient questions. We recommend that if you have questions for Dr. McHenry, please let our staff know and they will work with you to make sure Dr. McHenry is aware of those questions and we encourage you to write out any questions you have for Dr. McHenry.  Also, if you forget to ask a question at our office or while he is examining you, you can always contact us via phone or email and we will be sure to get an answer to the question.  You will also discover when you meet with Dr. McHenry that he is very soft spoken, as mentioned in the reviews, but he will answer your questions during the examination.

Time with the patients

As with most doctor’s offices, Dr. McHenry will come into the exam room and examine your eyes while dictating notes to a scribe.  Prior to entering the exam room, he has already reviewed your chart, the tests, and any other information needed prior to seeing the patient.  He will spend the necessary amount of time needed to meet with you and to discuss your condition with you.  This may range from a few minutes to a longer period of time, if needed.

Finally, as with any relationship, not all patients are a good fit for treatment by Dr. McHenry, especially if they are faking a disability or seeking drugs.  While we strive to make every patient relationship successful, if there is a problem, we will work with you to refer you to another doctor who may be a better fit for you.

 

 

John G. McHenry, M.D., M.P.H.

Specialty
Ophthalmology

Sub-Specialties
Neuro-ophthalmology
Oculoplastics
Orbital Surgery
Strabismus

Clinical Interests
Pseudotumor Cerebri and Optic Neuropathies
Thyroid Eye Disease
Adult Strabismus

Medical School
Temple University School of Medicine, Philadelphia (1987)

Residency

Kresge Eye Institute of Wayne State University, Ophthalmology (1988 - 1991)

Kresge Eye Institute of Wayne State University, Ophthalmology Chief Resident (1990 - 1991)

Fellowship
Neuro-ophthalmology, Orbital and Oculoplastic Surgery, Kresge Eye Institute, (1991 - 1992)

Board Certification
American Board of Ophthalmology

Honors
Honor Award
American Academy of Ophthalmology (1997)
Alpha Omega Alpha (1987)
Honors Graduate (1987)
Anatomy Prize (1987)
Best Doctors in America (2008, 2009)

Curriculum Vitae

Brochure for Print